Reference

alexistogel77 Privacy Policy: What We Collect and Why

Our Privacy Policy at alexistogel77 sets out exactly what personal data we gather when you open an account, make a deposit via DANA or QRIS, and browse our…

Account data protectedDANA & QRIS transactions coveredClear data retention termsNo unauthorised third-party sharingContact path for data requests
alexistogel77 alexistogel77 Privacy Policy: What We Collect and Why
REACH OUR PRIVACY TEAM

How to Contact Us About Your Personal Data

If you have a question about how your data is stored, want to request a copy of what we hold, or need to flag a concern about a payment record linked to your OVO or GoPay account, our privacy support path is available seven days a week. You can reach us by live chat from inside your account dashboard, by email at our dedicated privacy address, or via WhatsApp during extended hours. Our team in Medan handles data requests submitted via email within two business days, so you are never left waiting on a critical privacy matter.

Team online

Live Chat

Access live chat from your account dashboard any day of the week. Our agents can verify your identity and raise a formal data request on your behalf within the session.

Email Support

Send a detailed privacy request to our dedicated email address. We respond within two business days and confirm receipt automatically so you have a reference number.

WhatsApp

Our WhatsApp privacy line is open from 08:00 to 22:00 WIB. Share your registered phone number and the nature of your request and we will route it to the correct team.

HOW WE HANDLE YOUR DATA

Six Ways alexistogel77 Keeps Your Information Safe

Data security at our platform is not a single checkbox — it is a set of layered practices applied from the moment you complete phone verification through to every QRIS transaction you…

Phone Verification

We confirm your mobile number before account access is granted. This step ties your identity to a real device and prevents unauthorised account creation using your personal details.

Cookie Policy

Session cookies keep your lobby state active; analytics cookies run in anonymised form only. You can adjust cookie preferences from the settings panel inside your account at any time.

Payment Data Handling

DANA, OVO, GoPay and QRIS transaction references are stored in encrypted form. We never display your full wallet ID on screen after the initial deposit confirmation step.

Data Retention Period

Account and transaction records are retained for the period required by applicable rules where local law permits. After that period, data is deleted or anonymised per our internal schedule.

Third-Party Sharing

We share data only with payment processors — such as the rails behind your bank transfer or virtual account — and with identity verification partners. We do not share data with advertisers.

Data Correction Requests

You may request a correction to your stored name, email or registered phone number by contacting our support team. Changes take effect within one business day after identity confirmation.

Privacy Policy Questions We Hear Most Often

The questions below cover the specific data and account topics that our community — including many who connect from Bandung — ask us about most when reviewing the Privacy Policy before opening an account. If your question is not here, reach us via live chat or email and we will clarify in writing.

We collect your name, phone number, email address and the payment method you register — such as DANA or GoPay. Phone verification is required before account access is granted, and that number becomes your primary identity reference.

We share payment references only with the processors that clear your DANA or QRIS transactions. No payment data is passed to advertisers or unrelated third parties at any point during or after your session.

Retention periods depend on local law. We keep records for the minimum period required by applicable rules, then delete or anonymise the data. You can ask for your retention period in writing via email support.

Yes. Send a data access request through our email support channel with your registered phone number as reference. We confirm receipt automatically and deliver your data summary within five business days.

Contact our live chat or email team with proof of the correct detail. After identity confirmation, we update your stored name, email or phone number within one business day and send a written confirmation.

Yes. OVO and GoPay wallet references used in deposits or withdrawals fall under the same encrypted storage and strict third-party restrictions described in this Privacy Policy. Access to those records is limited to authorised payment staff only.

We use session cookies to maintain your lobby state and anonymised analytics cookies to measure page performance. You can review and adjust your cookie preferences inside the account settings panel at any time.